Privacy Policy

Introduction

Welcome to Titan Devs. We are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines how our company collects, uses, processes, and protects your personal information when you interact with our online platform and inquire about or utilise our custom iOS app development, mobile app design, UI/UX design, backend integration, maintenance, and quality assurance services.

Titan Devs is located at: 27 Olympus Gardens, Floor 3, London, Greater London, SW1A 0AA, UK.

Information We Collect

We collect personal data that is necessary for providing our services and enhancing your experience with Titan Devs. This may include:

• Contact Information: Such as your name, email address, phone number, and company address when you fill out forms on our site, subscribe to newsletters, or engage with us regarding our services.
• Project Details: Information related to your custom iOS app development needs, project specifications, and functional requirements, which you provide to us to facilitate service delivery.
• Technical Data: Includes IP address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our online platform.
• Usage Data: Information about how you use our online platform, products, and services.

How We Use Your Information

We use the collected information for various purposes, including:

• Service Delivery: To provide and manage our custom iOS app development, design, integration, maintenance, and testing services.
• Communication: To respond to your inquiries, provide customer support, and send you updates about our services or relevant information.
• Improvement of Services: To understand how our online platform is used and to improve its functionality, content, and the quality of our offerings.
• Marketing and Promotions: To send you marketing communications regarding our services that may be of interest to you, where you have given your consent.
• Legal Compliance: To comply with legal obligations and protect our legitimate business interests.

Legal Basis for Processing Personal Data (GDPR)

Under the General Data Protection Regulation (GDPR), our legal bases for processing your personal data include:

• Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
• Legitimate Interests: Processing is necessary for our legitimate interests (or those of a third party) provided your interests and fundamental rights do not override those interests. This includes improving our services, marketing, and fraud prevention.
• Consent: Where you have given explicit consent for us to process your personal data for a specific purpose. You have the right to withdraw consent at any time.
• Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject.

Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information with trusted third parties under specific circumstances, such as:

• Service Providers: We engage third-party companies and individuals to facilitate our services (e.g., hosting, analytics, customer support). These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
• Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

International Data Transfers

As a company operating in the UK, we primarily store and process your data within the European Economic Area (EEA). However, some of our service providers may be located outside the EEA. In such cases, we ensure that appropriate safeguards are in place to protect your data in accordance with GDPR requirements, such as standard contractual clauses or similar mechanisms.

Data Security

We have implemented appropriate technical and organisational measures to safeguard your personal data from accidental loss, unauthorised access, use, alteration, or disclosure. These measures include encryption, access controls, and regular security assessments.

Your Data Protection Rights (GDPR)

Under GDPR, you have the following rights concerning your personal data:

• The right to access: You have the right to request copies of your personal data.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Titan Devs
• 27 Olympus Gardens, Floor 3
• London, Greater London, SW1A 0AA
• UK